Welcome to Guardian Angels Towing! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our towing and roadside assistance. By using our Site and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
Personal Identification Information
When you use our services or interact with our Site, we may collect personally identifiable information, including but not limited to:
- Name
- Email address
- Phone number
- Location (e.g., where you need service)
- Vehicle details (e.g., make, model, year)
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our services
- To improve, personalize, and expand our Site and services
- To process transactions and send related information, including confirmations and invoices
- To communicate with you, including responding to your inquiries, customer support, and providing updates
- To send you promotional information, if you have opted to receive such communications
- To monitor and analyze trends, usage, and activities in connection with our Site and services
- To protect against, identify, and prevent fraud and other illegal activities
- To comply with legal requirements and protect our legal rights
3. How We Protect Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Regular security assessments and updates
- Secure access controls to our systems and data
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent, except as described below:
- Service Providers: We may share your information with trusted third parties who perform services on our behalf, such as payment processing, data analysis, and marketing assistance. These parties are obligated to maintain the confidentiality of your information and are restricted from using it for any purpose other than providing services to us.
- Compliance with Laws: We may disclose your information to comply with legal obligations, respond to governmental or regulatory requests, and protect our rights or the rights of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Your Choices and Rights
You have the following rights regarding your personal information:
- Access and Correction: You can request access to and correction of your personal information by contacting us.
- Data Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: You can opt-out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly.
- Cookies Management: You can manage cookies through your browser settings.
6. Third-Party Links
Our Site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the bottom of the policy. Your continued use of our Site and services after any changes indicates your acceptance of the updated Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.
Updated: 6th June 2024
